If you can't find your particular questions, please email your question to abidoodles@abigailregucera.com

When will my order be shipped?

Orders are processed and shipped within 3-5 business days of your purchase. If you ordered a personalized custom print, it will be shipped within 7-10 business days.

How long will it take my order to arrive?

Please allow the following days from your shipment date: 

Letter Mail - No Tracking:

Canada: ~2-6 business days

United States: ~4-20 business days

International: ~7-10 business days

Regular Mail - Tracking:

Canada: ~2-9 business days

United States: ~5-10 business days

International: ~5-10 business days

Expedited Mail - Tracking:

Canada: ~1-7 business days

United States: ~4-7 business days

International: ~4-7 business days

Do you accept returns?

Unfortunately, I do not accept returns or exchanges. All sales are final

How do I make changes to an order if it's already placed?

You can request changes to your order within 2 business days of purchase, max. No exceptions.

To request a change to an order, please email me at abidoodles@abigailregucera.com. In the subject line, please include your order number and ”Request to Change”.

Permitted changes include quantity of products ordered, colour of background shape on custom minimalistic portraits, and cancellation.

I reserve the right to decline any change requests to orders placed.

What happens if my order arrives damage?

Ah I’m so sorry to hear that! Please send me a photo at abidoodles@abigailregucera.com.In the subject line, please include your order number and ”Arrived Damaged”.

Please note Oodles of Abi Doodles is not responsible for lost or stolen packages, and reserves the right to refuse any returned items.

Where is my order being shipped from?

Ontario, Canada! Specifically, from a city called Markham. In the summer, your orders even travel happily to the post office on foot (Canadian winter problems lol)!

Can you make me a custom item?

I certainly can! You can find more details on custom work here.

How are the products made?

I am committed to all my products being ethically made. All products are designed by yours truly. Prints, cards and custom minimalistic portraits are trimmed with care. Notebooks and accessories are printed by moo.com and stickermule.com. Stickers are currently being printed by stickermule.com but am working on investing in a Cricut so more products can be made in-house.

Are your materials sustainable?

I am trying my best to commit to a sustainable future - meaning the improvement of social, economic and environmental wellbeing. Long answer, short: I am dedicated to finding alternative materials that are more environmentally friendly. The Oodles of Abi Doodles shop is part of the NoIssue Eco-Alliance, a growing community of brands who choose to utilize sustainable packaging and are committed to being better together. For every order I place to get new packing materials, NoIssue Co plants trees in areas in need of reforestation.

That being said, I still send certain packages in materials (rigid flat mailers) that aren’t as environmentally friendly so as not to waste current stock. The specific products that are environmentally friendly at the Oodles of Abi Doodles shop are the thank you cards and the Kraft mailers.